IMPORTANT INFORMATION FOR THOSE BOOKING WITH
NEENSPRECISION
* It is your responsibility to make sure that you have read this entire policy before booking your appointment.
* To ensure the safety of my clients and myself, a mask will be required throughout your service.
**If you are feeling symptomatic please reschedule your appointment
Booking Instructions :
● A non-refundable deposit payment is due at the time of your booking, that will be applied to your service. Remaining balance is to be paid via ; Cash preferably, Zelle & Apple Pay second option
● Specific designs that are not listed must be scheduled separately via text ONLY 510- 686- 0836. ( Not guaranteed )
● Hairstyle changes must be made at least 72 hours prior to scheduled appointment. ( not guaranteed )
● In the event that you are not satisfied with your style, please advise me before leaving. Changes or accommodations will no longer be made once you leave.
● If your hair/ edges are damaged or broken off in any way, consult with me before booking an appointment. Failure to do so will result in a cancellation at arrival!
● I advise all clients to book appointments on days that they are completely free. I will not rush my work, as all times listed are estimated.
● Any reason that you aren't properly prepared and I can not service you, a half service charge will be applied
● Unfortunately I do not service children under 15 years of age
● Located in San Leandro ca, near BayFair. Address will be sent out the day before or day of your appointment no less than 2 hours prior ( remind if you don't receive ). If you are coming from more than two hours out please send text ahead of time.
● NO kids, NO pets, NO guest at all
● TEXT ONLY for all questions
Rescheduling :
● Rescheduling can be done through the site using your reminder email. Valid up to 48 hours prior to original appointment time. After 48 hours new deposit is required
● Due to high demand, options for rescheduling availability may be very slim to none
● Deposits can only be transferred once
Hair Preparation :
● HAIR IS NOT INCLUDED unless listed under style
● Hair must be 5 INCHES all around (or longer ) for all desired looks
● Hair must be thoroughly washed and blown out from root to ends. ( Must be able to comb through with fine tooth comb)
● A last minute $25 Dollar blow out fee will be applied for time inconvenience if hair is not properly prepared. ( add on blow out option is available for $10 when booking )
● No blunt cuts ( for braids only )
● Hair must absolutely be PRODUCT FREE. NO OILS, NO GELS, NO LEAVE-IN PRODUCTScompletely RESIDUE FREE ! or your appointment will be cancelled at arrival.
**HAIR REQUIRED FOR SERVICE **
● X-Pressions 2X/3X (PRE STRETCHED) "42-58" INCHES or Ruwa 3X ( PRE-STRETCHED) "52'' INCHES
Late Policy :
● Please come at your appointment time, not 15-20 minutes before, unless asked
● You have a 5 minute grace period. Anything exceeding that will result in a $30 dollar late fee if I still have time to service you. After 10 minutes your appointment will be automatically cancelled.
● All times are estimated and may require a short or long wait period after your scheduled time. I highly recommend not having anything scheduled day of your apt. deposits are non-refundable in this case
● if you are asked to come at any time other than your original time and you agree, late policy still applies
● If your appointment time is to be delayed more than 30 minutes, I will notify you via text message at my earliest conveinance
Last Minute Bookings :
● Squeeze ins can only be done before/ after hours with a $100 up-charge ( Not Guaranteed )
● Off- Day Appointments will be a $150 up-charge ( Sundays, Mondays and every other Saturday ( Not guaranteed )
Cancellation Policy :
Cancellations can be made 48 hours prior to your appointment time via appointment reminder email. Anything less than that will require you to reach out to me personally so I can cancel for you to avoid any fees ( no deposit return ). Same day cancellations will result in a half service charge. In the case that it is an emergency ( life or death ) and you still want to book, you'll be able to book again under the circumstances of paying an inconvenience fee of $50 dollars, a new deposit and the full balance of the service before re-booking. No calls/No shows will be charged a half service fee and will not be able to book in the future. NO EXCEPTIONS
By completing your booking, your are agreeing to all Terms and Conditions above.